Lakehouse KaiaGuest Guidebook

Greenwood Lake · West Milford, New Jersey

Welcome to Kaia

A contemporary lakefront retreat where the forest meets the water. Everything you need for your stay is right here — and if it isn't, message us anytime.

Wi-Fi
KAIA-Guest · password sent before arrival
Door code
sent separately
Check-in
4:00 PM
Checkout
Noon
Host
Lakehouse Kaia · replies in <30 min while awake
Emergency
Greenwood Lake · West Milford, NJ · the exact address and directions are in your booking confirmation · Nearest hospital: Chilton Medical Center, Pompton Plains (25 min)

Settle in

Your first 15 minutes

The Kaia tote on the kitchen island

Drop your bags. Open the bifold doors. A Kaia tote is waiting on the kitchen island with bread, honey, and a note — and your wine is chilling in the wine fridge. Read the laminated card by the front door (two minutes, covers the essentials), then explore. The dock is out the back door, The Hollow is in the second building, and everything for the lake lives in The Boathouse.

Arriving

The driveway approach & front entrance

From NYC: GW Bridge → I-80 W → NJ-23 N → Union Valley Rd → Greenwood Lake Tpk. About 70 minutes.
From I-287: I-287 N to NJ-23 N, then the same route. About 60 minutes.

The exact address and directions are in your booking confirmation — pull them up before you leave the highway.

Parking: Pull into the driveway — it holds three cars. Please don't park on the grass.

Your door code is sent separately. Enter it on the keypad — the lock confirms with a green light and a click. The same code works on the front and back doors.

A Kaia tote is waiting on the kitchen island — bread, honey, a handwritten note. Your wine is in the wine fridge, and the house is already set to a comfortable temperature. Help yourself.

The House

Two buildings, exclusively yours: the main house (4 bedrooms, kitchen, living, dining) and a second building whose lower level is The Hollow.

Living space — representative

Kitchen

Fully stocked for serious cooking — Nespresso (pods in the upper cabinet), kettle, toaster, blender, full cookware, knives, and bakeware. Spices, olive oil, salt and pepper are provided. The tap on the far right of the sink is filtered drinking water — use it for coffee and cooking.

Living room

The 12-foot bifold doors open fully to the deck and lake. To open: lift the handle, turn the knob, then fold the panels. To close and lock: fold the panels shut, lift the handle, turn the knob until it clicks. The Sonos Arc plays from your phone over AirPlay.

Fireplace: the floor-to-ceiling stone fireplace anchors the great room (operating instructions to confirm before launch). Please turn it off before bed — it's also on the checkout list.

Bedrooms

Laundry

Washer and dryer off the kitchen; detergent pods and dryer sheets provided. Please don't use bleach — it harms the septic system.

The second building, lower level

The Hollow

Your private bar, evening retreat, and cinema. A hollow is a sheltered place in the landscape — this one is yours.

The Hollow — bar & games, representative
  • Wet bar: glassware, cocktail tools, ice bucket, and a stocked mini-fridge. Mixers and garnishes are on us — bring your own spirits.
  • Pool table: cues on the wall, chalk in the tray.
  • Poker table: cards and chips in the drawer.
  • Home theater: the 120" screen rises from the floor — press “Screen” on the remote, then pick your service on the Apple TV. The projector wakes automatically. Popcorn's in the kitchen cabinet.
  • Fireplace: the recessed electric fireplace runs from the wall switch — flame-only mode for warm evenings.
The upper level of this building is the private 2-car garage and isn't part of your stay.

The Boathouse

The basement of the main house — everything for the water lives here.

The organized gear wall — paddleboards, life jackets

Take what you need. Return what you can. The water is just out the back door.

The Lake

The dock & kayaks — representative

Your dock is steps from the back door — please keep it to 6 people at a time.

Kayaks & paddleboards: the kayaks are ready at the dock; paddleboards, paddles, and life jackets are in the Boathouse. Our house rule is that everyone wears a life jacket on the water, which is stricter than the law asks — the law is below, and there are parts of it people are usually surprised by.

The rules on this water

Greenwood Lake lies in two states. The house, the dock and everything within a paddle of it are at the New Jersey end, so New Jersey's rules are the ones below. The northern end is in New York and is governed by New York's — worth checking before you make a day of paddling up the lake.

Life jackets. A US Coast Guard-approved jacket has to be aboard for every person, on any vessel, in both states. Two cases require it to be worn rather than carried:

Speed, if you have a motor. New Jersey sets three limits specifically for Greenwood Lake, and the third is the one that applies to the water in front of this house:

The one everybody here gets wrong: there is no daytime 15 mph zone at the south end. You will hear it repeated locally and it is not true — 15 mph is the after-dark limit and it applies to the whole New Jersey portion of the lake. Don't paddle as though a slow zone is protecting you.

North of the state line you are in New York, under New York navigation law and the village's own ordinance: no wake-producing speed north of the buoys at the two arm entrances, and no jet skis between sunset and sunrise.

Bringing your own boat? The dock takes one vessel up to 20 feet. Anything with a motor needs its own liability insurance, and the person driving needs a boating safety certificate New Jersey recognizes — required for every power vessel and every jet ski on New Jersey's inland waters, though not for our kayaks, canoe or paddleboards. Out-of-state certificates are honored for visits under 90 days. No fueling at the dock, and please rinse the hull before it goes in: invasive weed travels between lakes on trailers.

Two things about this water

Algae, in warm still weather. Greenwood Lake gets harmful algal blooms, worst at the New Jersey end — which is our end. The state advised against contact with the water on the New Jersey side for much of the summer of 2019, and there were further advisories in 2023 restricting swimming, wading and paddling. In warm, calm, late-summer weather, check the NJDEP status before you get in, and stay out of any green scum whatever the advisory says. Keep the dog out of it too — dogs are far more likely than people to drink it.

Never walk on the ice. Not at any point in the winter, however solid it looks and whoever else is out there. Greenwood Lake has variable currents and wildly variable thickness, and it does not freeze reliably. There is an ice-fishing culture on this lake; it is local knowledge built over years and it is not something to take up for a weekend.

Fishing: rods and tackle are in the Boathouse. The lake has walleye, largemouth bass, muskellunge, and panfish. A NY or NJ license is valid anywhere on the water — buy online via the QR code on the fishing card.

Binoculars & stargazing: Vortex binoculars on the deck railing (look for bald eagles, herons, and osprey), and a Celestron telescope on the dock — download the free StarSense Explorer app, dock your phone, and it points you to the night sky.

Outdoor living

Fire pit at dusk — representative

Hot tub: the cedar hot tub on the deck is kept warm and ready — rinse off sunscreen first, no glass in or around it, children only with an adult, and slide the cover back on when you're done. Please don't adjust the settings or chemicals; if something looks off, message us.

Gas grill: on the deck — brush the grates, preheat about 10 minutes, and turn the burners and gas supply off when you're done. Grill tools hang alongside.

Fire pit: propane — turn the knob to ignite, no matches needed; please turn it off when done. The s'mores kit and roasting sticks are on the kitchen counter.

Deck: arrange the Adirondack chairs and blankets however you like. If rain's forecast, please bring the cushions in.

EV charger: Level 2 on the driveway (J1772; Tesla adapter in the dock box). Cornhole boards are on the lawn, bags in the storage bench.

Bear country

Black bears live here. Not rarely, and not somewhere further up the mountain — here, on this road.

That is less alarming than it sounds. Bears are wary of people and would rather avoid you. What changes a bear's behavior is food: one that finds nothing to eat moves on and you never know it came, and one that finds something to eat comes back, brings its cubs, and eventually has to be trapped or destroyed. So the trash rules below are the most consequential paragraphs in this guidebook, and they matter after you have gone as much as while you are here.

Food and trash — the part that actually decides it

Never feed a bear — not deliberately, and not by leaving something out. Intentionally feeding one is illegal in New Jersey and carries a fine of up to $1,000. The blunter reason is that a bear which learns to associate people with food usually ends up destroyed.

If you meet one

This is New Jersey's official guidance, and it is worth reading once now rather than for the first time in the driveway.

Report any bear that damages property, will not leave, or behaves aggressively to New Jersey DEP's 24-hour hotline: 1-877-WARN-DEP (1-877-927-6337). Then message us. Attacks by black bears are extremely rare — but if one does attack, fight back.

Smart home quick start

It works invisibly — but here's what's in your hands.

Please don't change the Wi-Fi password, unplug the router or smart-home gear, or pair new devices. If something's off, message us.

House rules

We keep them simple because we trust our guests.

  1. Maximum 10 guests — the booking should match who's staying.
  2. Quiet hours 10 PM – 8 AM. An exterior noise sensor monitors levels. There is one exterior camera, at the entrance garage; it does not cover the dock, the deck, the hot tub or any part of the inside of the house, and there are no microphones inside.
  3. No smoking or vaping inside — anywhere, cannabis included. There is a deck, a fire pit and a considerable amount of night sky for it.
  4. Shoes off inside. The white-oak floors are the clue.
  5. Life jackets on all watercraft. Non-negotiable.
  6. Nothing down the drains but toilet paper, water, and soap — the septic system is sensitive.
  7. Lock the bifold doors when you leave: lift the handle first, then turn the knob.
  8. Pets: well-behaved, house-trained dogs stay free — the house is named after ours. Tell us you're bringing one so we can have the place ready, and please don't leave a dog alone in the house.

Area guide

The lake & area — representative

Outdoors

15 min · hike
Appalachian Trail — Bearfort Ridge
Moderate 4.5-mi loop with lake views.
20 min · park
Wawayanda State Park
Swimming, hiking, and fishing.
30 min · all-season
Mountain Creek
Ski & ride in winter; mountain biking and a waterpark in summer.

Dining — on the lake

~10 min · lakefront
D'Boathaus
Modern American right on Greenwood Lake — steaks, fresh seafood, full bar, and a deck over the water. The easy local go-to.
~15 min · waterfront
Cove Castle
Upscale-casual on the lake's north end — terrace dining, summer live music, marina and water taxi.

Dining — Warwick village (~20–25 min)

Greek · bar & grill
The Fed of Warwick
Modern Greek in a restored art-deco bank — 30-ft ceilings and the original vault doors. A proper night out.
Italian
Grappa Ristorante
Contemporary Italian with trattoria warmth, in the heart of the village.
classic · casual
Eddie's Roadhouse
A Warwick institution — relaxed, dependable, good for groups.
~20 min · winery
Warwick Valley Winery & Distillery
Tastings, hard cider, and a kitchen, with Hudson Valley views.

Drive times are approximate — confirm hours before you go; some lake spots are seasonal.

Essentials & day trips

ShopRite and a pharmacy are ~10 min (West Milford). Warwick Village (20 min) is a charming main street of shops, ice cream, and restaurants. Farther afield: Storm King Art Center (45 min), Bear Mountain (45 min), West Point (50 min), and Woodbury Common outlets (40 min).

Checkout

Noon. A complimentary 1-hour extension when available — message to arrange.

  • Start the dishwasher
  • Bag all trash and put it in the bin with the lid shut — please don't leave it at the road, whatever the day (see Bear country)
  • Close and lock the bifold doors
  • Turn off both fireplaces (great room & the Hollow)
  • Leave towels on the bathroom floor
  • Return kayaks to the dock and paddleboards to the Boathouse
  • Set the Sonos Roam on its kitchen charging dock
  • Lock the front door — your code works until noon (longer if you've arranged a late checkout)
Left something behind? Message within 30 days and we'll ship it. Loved your stay? Tag #StayAtKaia · @LakehouseKaia.

Before you message us

Quick fixes for the usual hiccups.

Wi-Fi not working?
Unplug the router (laundry-room shelf) for 30 seconds, plug back in, wait 2 minutes. If it's still down, cellular backup kicks in automatically — you'll stay connected.
Projector won't turn on?
Check the remote batteries (spare AAAs in the bar drawer). Press power on the projector remote first, then switch the Apple TV remote to the right HDMI input.
Lock beeping red?
Batteries are low — replace the 4× CR2 lithium cells from the supply closet (top shelf, labeled bag). Still unresponsive? Message us.
Mini-split not heating/cooling?
Make sure the remote is in the right mode (snowflake = cool, sun = heat) and pointed at the indoor unit. If air feels stale, the filter may need a quick rinse — message us.
No hot water?
Press the red reset button on each water heater in the utility closet. No hot water after 20 minutes? Message us.
Bifold doors stuck?
They lock in sequence: lift the handle fully first, then turn the knob. If the knob won't turn, the handle isn't all the way up — apply upward pressure while turning.
Septic alarm beeping?
A red light on the Orenco panel means reduce water use immediately — no laundry, short showers, no dishwasher — and message us right away.

Emergency & safety

Fire extinguishers: kitchen (under sink) and dock. First-aid kit: kitchen, upper cabinet left of the sink. Flashlights: entry-table drawer and each nightstand.

If you smell gas near the water heaters: leave the house, don't flip any switches, call 911, then message us. Power outage: the smart home runs on battery for ~2 hours; Wi-Fi and locks keep working. Out more than 30 minutes? Message us.